Flaze - Terms of Service (TOS)
Last Updated: October 1st, 2023
1. Use of Flaze
1.1. Authorized Use: You are permitted to use Flaze in accordance with these TOS and applicable laws. You agree to use Flaze only for lawful purposes, as Discord and applicable laws allow. Any unlawful use of Flaze is strictly prohibited.
1.2. Acceptable Behavior: By using Flaze, you agree not to disrupt, damage, or hinder the proper functioning of Flaze or interfere with other users' use of Flaze. You must adhere to Discord's rules and Discord's own Terms of Service.
2. Data Collection
Flaze may collect various categories of data when you interact with it, including:
2.1. Identification Data: Flaze may collect your Discord ID, your Discord username, your Discord avatar, and other information related to your Discord account. This data is necessary to provide you with a personalized experience.
2.2. Usage Data: Flaze records information about how you interact with it, including the commands you use, the messages you send through the bot, and any other interactions related to its features.
2.3. Technical Data: Flaze may collect technical information, such as your IP address, the type of browser you're using, your operating system, and similar data, to enhance service quality and ensure the security of Flaze. Technical Data mainly refers to our website and not our Discord bot.
2.4. Under no circumstances do we gather any confidential information, including but not limited to voice channel dialogues or chat messages.
3. Protection of Personal Data
3.2. If you encounter any violations of our community guidelines or terms of service, we encourage you to report them promptly. Please refer to our Discord server at discord.flazebot.com for reporting any violations. Your input is essential in helping us maintain a safe and enjoyable environment for all users.
4.1. While we strive to provide accurate and up-to-date information, we cannot guarantee the completeness or accuracy of the content on our Discord bot and website. Users should use our services at their own discretion and risk. We are not liable for any loss or damage resulting from the use of our services.
5. Major Events Disclaimer
5.1. In the event of circumstances beyond our control, such as natural disasters, technical failures, or other unforeseen events, we may not be able to provide our services as usual. We shall not be held responsible for any delays, disruptions, or inconveniences arising from such events.
6. Customer Support
6.1. Our customer support team is here to assist you with any questions or issues you may have. Feel free to reach out to us at discord.flazebot.com for prompt assistance. We are committed to ensuring your experience with our services is as smooth as possible.
7. FlazeBot Responsibilities
7.1. FlazeBot, both on Discord and our website is designed to enhance your experience. We are responsible for maintaining the functionality and security of our services. However, we do not endorse any content shared by users and cannot be held accountable for user-generated material.
8. Music Concerns
8.1. Artists who wish to have their content removed from our services can send a request to [email protected], and we will promptly review and process such requests to ensure compliance with your preferences and copyright concerns.
8.2. Without exception, we refrain from monetizing any external artist content. All music disseminated through our services is unequivocally available for unrestricted listening without a charge.
9. Initiating Arbitration
9.1. In cases of disputes or conflicts that cannot be resolved through standard recourse methods, we offer the option to initiate an arbitration procedure with a pre-selected, neutral arbitrator. We believe that a neutral party can provide an impartial and fair resolution process.
9.2. To initiate arbitration, please contact our arbitration department at [email protected]. Our team will guide you through the process, ensuring that both parties are treated fairly and that disputes are resolved objectively and in accordance with the agreed-upon terms.
10. Integrity of the Agreement
10.1. We are committed to upholding the integrity of our agreements and contracts. Any breach of our terms or agreements will be taken seriously and may result in appropriate actions, including legal recourse, if necessary. We value the trust of our users and aim to maintain transparency and fairness in all our interactions.
11. Purchases through Tebex
11.1. Please note that all purchases made on our platform are facilitated through our partner, Tebex. Therefore, the terms and conditions (T&C) of Tebex apply to all transactions. We encourage users to review Tebex's T&C for comprehensive information regarding their rights and responsibilities when making purchases.
12. Changes to the TOS
12.1. We reserve the right to update these TOS at any time. Any changes will be indicated at the top of this page with the date of the last update. It is your responsibility to regularly review these TOS to stay informed of any potential modifications. We don’t give any modification list, it is your responsibility to reread all TOS.
13. Contact Us
13.1. If you have questions, concerns, or comments about these TOS, please feel free to contact us at the following email address: [email protected]. We are available to provide you with additional information.